The discount code that I was sent does not work, what should I do?

If you fail to renew in the first 20 days or so of being sent the code it is likely that the code has been changed. If this is the case, you will have been sent reminders. Make sure you use the discount code in the last reminder email you were sent. Check your spam/junk inbox. If you allow your membership to lapse for too long (a number of months) you will need to re-join as a new member.