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Looking to get started? Here’s some handy FAQs.
How do I open an account?
It’s easy as 1-2-3:
- Register your details – there’s no cost or obligation to make a transfer.
- Speak to us – an OFXpert will call you to complete setup and answer any questions you have.
- Verification – this is usually automatic. We’ll let you know if we need any documents.
- Can I track my transfer?
Of course. Once you’ve kicked off a payment, we’ll send an email and an SMS to keep you updated at every step. You can also track the status in your OFX account online or via the OFX app. Simply, set your notification preferences in your OFX settings.
- How can I stay on top of currency markets?
When you’re juggling financial commitments in multiple currencies, it’s important to remember currency markets can move very quickly. That’s where working with a currency expert and using currency tools can help minimise risk.
So how does this work? One option could be using a Forward Exchange Contract, where you can lock in a favourable rate and then transfer your money with that rate for up to 12 months. This can be helpful if you need to make regular ongoing payments.
- Who can I reach out to if I have a question?
Our team of OFXperts are on hand to help and answer any questions 24/7. You can reach them on +65 6817 8747 or via email at customer.service@ofx.com
“We initially transferred over £10,000 through OFX to help set us up in our new home, including accommodation, my visa and transport costs. It was so easy that we have since transferred the remainder of our savings we left behind.” – Alfie Bamford, Australian expat who relocated from Britain with his wife.
Save 40% on top of already great rates
Transferring money home? Save an extra 40% on your first money transfer for a limited time only. To help get you started with your first transfer you can now receive an exclusive 40% saving until the end of March, on top of an already great rate! Simply register or log in to get started and your savings will be automatically applied.
*OFX charges no transaction fees. Third party intermediary fees may still apply. ^Offer ends 31st March 2020. Limited time offer is only available to you as you’re already a registered customer of OFX (excluding Global Currency Account and UKForex Customers) and valid for your first Transaction only made by 31 March 2020. Offer applies only to Spot Contracts. Standard OFX fees applies to all Transactions (if applicable). Third party and intermediary fees may also apply. 40% discount is automatically applied to OFX Customer Rate [LF3] for your first Transaction made by 31 March 2020. Other exclusions may apply. The terms of your applicable OFX Customer Agreement will apply to all Transactions, and capitalised terms have the same meaning as per your applicable Customer Agreement.
OFX Singapore Pte. Limited | UEN 201317103N | Regulated in Singapore by MAS | License No. PS20200277 | Read our Privacy Policy
NOTICE TO CUSTOMERS: OFX is licensed by the Monetary Authority of Singapore to carry out cross-border money transfer services and is an exempt payment service provider in relation to e-money and account issuance services. Please note that this does not mean you will be able to recover all the money you paid to OFX if OFX’s business fails.
